Privacy policy
Last updated: [À COMPLÉTER]
01Person in charge of the protection of personal information
Name, title and contact details: [À COMPLÉTER]
02Information we collect
Identity and contact details, organization, location (country and region), the content of your requests and orders, and your answers to the welcome questionnaire if you fill it in.
03Purposes
We use this information only to answer your requests, process orders, ship products and meet our legal obligations.
04Consent
We collect information with your consent, which you may withdraw at any time by contacting us.
07Retention
Retention period for each type of information: [À COMPLÉTER]
08Security
Security measures in place: [À COMPLÉTER]
09Your rights
You may request access to your information, its correction, the withdrawal of your consent, or its communication in a structured technological format. Write to the person in charge named above.
10Confidentiality incidents
We keep a register of confidentiality incidents and notify the Commission d'accès à l'information and the persons concerned when required.
11Complaints
You may file a complaint with us or with the Commission d'accès à l'information du Québec.
12Legal framework
Applicable laws depending on where you live, including Law 25 (Québec), the nFADP (Switzerland) and the GDPR (European Union and United Kingdom): [À COMPLÉTER]